Q. What is PSD to Magento Conversion?
PSD to Magento conversion is the process of the transforming of a Photoshop design file into a well-functional Magento theme that ensures the best possible shopping experience for your visitors. Like PSD to WordPress conversion, this process also requires PHP coding along with HTML5 and CSS3.
Q. Can I get a Magento Theme for my existing site?
Yes, why not? Just provide us the current URL and we would analyze your existing website. Once the analysis is done, we will devise a solution and package for it.
Q. Accepted file formats?
Any file format you have, including SKETCH, PSD, GIF, PNG, JPEG, PDF, AI, and INDD, HTML.
Q. What is your turnaround time?
First page in 3 working hours and subsequent pages in the following 4-5 hrs.
Q. Can you install the theme on my server?
Yes, we can if you provide us certain details like FTP access, phpMyAdmin access, and HTTP link (for the server folder).
Q. Do you sign NDA (Non Disclosure Agreement)?
Yes, we do! We respect our your privacy and therefore, we sign a Non Disclosure Agreement prior to every project to make sure whatever information you share with us will stay safe and confidential in every manner.
Q. Do you provide theme maintenance and support?
Yes, we do offer a maintenance period of 30 days for every theme we code. If you face any theme related issues, you can get them resolved within this period. Apart from that, we also provide our valuable clients 24/7 dedicated technical support through Live Chat, Email, Instant Messaging and Phone.
Q. What if we're not happy with your service?
We always try our best to resolve all your theme-related issues. However, if you still feel unsatisfied with our services for any reason, you can use our Money Back Guarantee option to get your amount transferred back to your bank account.
